Small Commercial   JUNE AGENT® NEWSLETTER                 It's Time for Businesses to Revisit Their Payroll Numbers   With the economy widely projected to grow in the second half of the year, now is a good time to make sure workers' comp customers have accurately reported payroll to help avoid audit surprises in 2022.   See which industries had payroll reductions during COVID and how easy it is to make payroll adjustments in real time ›             Email Is No Longer an Option for These Transactions   When you and your customers use our online service options, processing is faster, more accurate and customers' information is more secure compared to requests made through email. To ensure the best experience, we now only accept the following requests if submitted through the EBC or My Account:     •   Broker of Record     •   Loss Run Reports     •   Copy of Policy   Check out the NEW! EBC and My Account quick guides to see how much faster and easier policy service is when you go digital ›               Deliver an All Lines Solution on Tougher Classes   For some classes, general liability, property and / or umbrella (excess) coverage can be hard to place in the standard market. With E&S Advantage, through ICON, you have access to non-admitted coverage that can be written along with our admitted lines, helping you offer a total account solution – even on tougher classes.   Check out 3 of these classes and how E&S Advantage can help ›                 Billing Fee Changes As Of August 1, 2021   As business costs rise, billing fees for new business and renewal policies are increasing effective 08/01/21* as follows:     •   Service fee per installment: $8 (+$1)     •   Late fee: $35 (+$5)     •   Non-sufficient funds: $30 (+$5)   Customers who choose a Full Pay bill plan are not assessed service fees. There is no change to the current $5 AutoPay (EFT) installment fee. Customers who enroll in AutoPay have lower service fees, can choose when payments are withdrawn and eliminate late payments. Enrollment is easy in My Account.   Visit the EBC to see our complete billing fee schedule ›               Start Off Summer with a Career Advancing Course from HSI   As things are heating up outside, don't let your career development go cold. Hartford School of Insurance provides courses that help you fast track your learning and gain valuable skills in the insurance field.   Learn more ›             RESOURCES       •   Login to the EBC   •   Small Commercial Marketing Central               •   Claims   •   Products & Services

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