Small Commercial   AUGUST AGENT® NEWSLETTER                 REMINDER: Agency-Serviced Policy Requests Must Now Be Submitted on the EBC   As of August 2, you must submit all requests for changes to agency-serviced policies through the EBC; changes will no longer be accepted via email. In addition to simplifying the change process, using the EBC increases accuracy and delivers faster turn-around times with many changes made in real time. If you need help, online chat support is available.   To see more ways policy service is faster and easier when you go digital, check out the new EBC and My Account Quick Guides ›             Offer a Total Account Solution for Harder-to-Place Classes   We know that for some classes, general liability, property and | or umbrella (excess) coverage can be tough to place in the standard market. In May, we showed how E&S Advantage helps you offer a total account solution for alarm installers, day care centers and remodelers, by giving you access to non-admitted coverage that can be written with our admitted lines. Check out 3 more harder-to-place classes and how E&S Advantage can help.             Customers Can Benefit from Payroll Billing Regardless of How They Run Payroll   With SmartPay Reporting Service (SPRS), customers who run their own payroll, use a payroll provider not partnered with The Hartford or use a payroll company that owns an insurance agency, can easily submit payroll to us. This means more customers can take advantage of cash flow benefits like:   •   No down-payment   •   No monthly billing or service fees   •   Lower likelihood of premium audit surprises   See how easy it is ›               Catalytic Converter Thefts Are Soaring … What You Need to Know   Across the country, law enforcement is reporting a sudden and significant increase in the theft of catalytic converters. While all types of vehicles are at risk, high profile commercial trucks allow easier access to a vehicle’s undercarriage, making them prime targets. See the trends and steps you can pass along to customers, including those with business autos, to protect their vehicles from would-be thieves.       News For All Agents ▼       Give Account Managers Specialized Training for Unique Needs   HSI's Commercial Lines Account Manager School provides technical & sales training for new staff so they can grasp a wide range of concepts & feel confident in their performance.   Enroll today! ›             RESOURCES       •   Login to the EBC   •   Small Commercial Marketing Central               •   Claims   •   Middle & Large Commercial Agent Destination Page               •   Products & Services

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