Small Commercial   MARCH AGENT® NEWSLETTER                 Say Goodbye to Hold Times   No one likes sitting on hold, no matter how long the wait. You and your customers can avoid this time waster altogether by using our digital service options. We’re making it even faster and easier to process service transactions digitally.   See what’s new ›             NEW! Auto Body Shops Now Eligible for Coverage   We’ve expanded our auto services appetite to include auto body shops so you can write more of this $550M market opportunity1 with The Hartford. See how we’re helping you take advantage of it.               Pay‑As‑You‑Go Had a Bigger Impact on Policy Retention in 2020   In 2020, agents who selected pay‑as‑you‑go for their workers’ comp customers saw, on average, a three point1 lift in policy retention compared to policies without it. That’s one point higher than the average in 2019. See more benefits when you sell our pay‑as‑you‑go billing option.                 Did You Know?   Mail delays continue across the country. This means it could take longer for customers to receive communications from us, including billing statements and other notifications. To help customers effectively manage through this potential issue, encourage customers to register for My Account where they can sign‑up for paperless delivery and enroll in AutoPay or make payments online.               We All Hope “What If” Never Happens. But In Case It Does …   Sometimes, small businesses find themselves in situations that are hard to plan for. That’s where our commercial umbrella policy can help. A commercial umbrella policy from The Hartford helps you protect small business owners when unforeseen losses or high‑limit damage awards exceed the limits of their underlying policies.   Learn More ›             News For All Agents ▼       The Secret to New Account Manager Success   This live, virtual program arms new Account Managers with the knowledge and skills to put them on the road to success ‑ quickly!   Find Out More ›                   RESOURCES       •   Login to the EBC   •   Small Commercial Marketing Central               •   Claims   •   Middle & Large Commercial Agent Destination Page               •   Products & Services

Privacy Policy   Contact Us             1 Market Stance Commercial Lines Database, Oct, 2020   Links from this site to an external site, unaffiliated with The Hartford, may be provided for users' convenience only. The Hartford does not control or review these sites nor does the provision of any link imply an endorsement or association of such non-Hartford sites. The Hartford is not responsible for and makes no representation or warranty regarding the contents, completeness or accuracy or security of any materials on such sites. If you decide to access such non-Hartford sites, you do so at your own risk.   The Hartford® is Hartford Fire Insurance Company and its affiliated property and casualty insurance companies, 690 Asylum Avenue, Hartford, CT 06155.   © 2021 The Hartford.