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FEBRUARY AGENT NEWSLETTER
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You Have the Power to Expand Your Opportunities in Small
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Put the power of small to work for your business with expanded product capabilities from The Hartford, including coverage for larger accounts and for Excess & Surplus (E&S) lines coverage – all available through the ease of ICON.
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With FailSafe® E&O, You Get More Than Industry-Leading Coverage
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When our FailSafe stand-alone option launched last fall, it became easier for you to offer E&O coverage in a way that meets the specific needs of each tech customer. But the ability to offer coverage as a stand-alone or by endorsement is only part of the story. You’re also supported by service capabilities that can help you and your customers move through the day-to-day with speed, ease and confidence.
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New Year, New Look for My Account!
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Because customers expect digital service capabilities, we continue to invest in delivering the best possible online service experience. These recent changes to My Account provide greater access and more intuitive, improved navigation.
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When Is the Best Time of Day to Make a Decision?
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If you’re like most people, chances are you’ve made a decision during the midday slump that you later regretted. So when is the right time to make a decision? According to a recent study, it’s in the morning, but there are exceptions.
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Commission Rates Increase
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2019 Commission rates for the Inside Sales Team are now higher than ever before. Let us quote & bind on your behalf!
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Spectrum: 15% new business; 12% renewal
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Workers’ Comp: 10% new business; 8% renewal
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Business Auto: 10% new business; 10% renewal
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Last year, more than 1,000 agents took advantage of our inside sales capabilities resulting in more than 33,000 policies sold on their behalf. And when we convert, it’s your customer and our E&O.
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NEW TIP: Get Broker of Record (BOR) Requests Processed Faster
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When submitting a BOR request, be sure to include the following information for the new agency and producer:
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The agency’s 8 digit Hartford agency code
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The individual producer of record first and last name
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The individual producer National Producer Number (NPN). To locate a NPN number, use this link: Access NPN Information
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Having this information allows us to quickly verify license status and transfer the business. Without it, the business transfer could be delayed.
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Prepare your Clients! Phishing’s on the Rise During Tax Season
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According to a recent podcast from the Federal Bureau of Investigation, Human Resource departments and W-2 data are key targets in phishing schemes that seek to trick people into releasing sensitive, personally identifiable information. Share these tips with your clients, and visit The Hartford Cyber Center to help protect your client’s from phishing scams.
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A Look Back Through 2018: EBC Agent Portal
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Aimed at streamlining your experience and helping provide even better service to your customers, The Hartford made significant investments to modernize the EBC Agent Portal in 2018. Take a look back through the key enhancements delivered and what we’ve got planned for 2019!
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Small Goes Bigger, Middle Goes Deeper in Services Industries
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In response to interest and feedback from agents, Small Commercial is increasing their definition for Business Services, Professional Services, and Medical Offices. With these changes, Small Commercial agents can write these types of accounts with up to $30M in sales per location, $40M in sales per policy and as much as $20M in payroll. This expansion further demonstrates The Hartford’s commitment to these targeted industries for your small and midsize accounts.
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Are you looking to build your insurance skills, knowledge and effectiveness?
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Hartford School of Insurance (HSI) can help. Our Virtual Commercial Lines School brings the classroom right to you. This program is the same as our popular Commercial Lines Producer School and Commercial Lines CSR/Account Manager School - except that all the training occurs right in your agency. Spots are limited!
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